In the Doghouse? Call the Chix! 403-984-4260

DELIVERY & RETURNS



DELIVERY INFORMATION


Flower Chix delivers in Calgary and many surrounding areas. Same day delivery is available for orders placed by noon. Unfortunately we are not able to delivery on Sundays. We will contact the recipient to ensure the correct address and to ensure someone will be there to receive the delivery.

Calgary $15
Airdrie $30
Balzac $25
Bearspaw $25
Bragg Creek $40
Chestermere $25
Cochrane $30
DeWinton $25
Elbow Valley $25
Heritage Point $25
High River $40
Indus $35
Langdon $30
Okotoks $30
Priddis $35
Prince of Peace $20
Springbank $25
Strathmore $50

 

THE FLOWER CHIX PROMISE

Every day we work hard to give all those that receive our flowers, not only THE BEST customer service we can but also designs that inspire and leave people wanting more. We guarantee that this fabulous arrangement will look great for days to come. Please call us in the next 48 hours if you are not completely satisfied and we will make it right. If you are still unsatisfied, Flower Chix will provide a full refund on your purchase.

 

PRODUCT SUBSTITUTIONS

 Fresh Flowers:  We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

 Plants: For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets: Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions: Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.